To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Say
Edward and his shop are definitely a gem! I had a family mechanic who worked on my vehicles prior to moving to Houston - after moving to Houston, I was worried about where to get quality service. Unfortunately, vehicle ownership is not just oil changes so once the first repair was necessary, I looked all over the web and came across Little Shop of Motors. I was skeptical of all the positive reviews but after speaking to Edward and having him work on the my vehicle, I can attest that it's true. Edward is a solid guy who doesn't give you any nonsense. No upsells - just what you need based on what you told him you want. His shop is very clean and is pleasant to wait in while your work is being performed. He also has a nice coffee machine that he is proud of and will offer to personally brew you a cup! Not sure if that happens all the time but I am glad he offered me one, lol! Thank you Edward for keeping my vehicles on the road with piece of mind!