To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Say
Edward is a stand-up guy and no nonsense in giving you a free, fair estimate, multiple options, and high-quality service.
I used to believe in only taking my Mini to the dealer for high-quality service, but Little Shop Of Motors and Edward have completely changed my mind and shown me that you can get the same high-quality service at a MUCH MORE reasonable price.
In Edward’s words, “we’ll help you fall in love with your Mini again!“. And in my case, it was very true!
My Mini is feelin’ “Wicked Fine!” and I’m back on the road and diggin’ it again!
Giddiup & Thanks, Little Shop!